Document specifications
Please note that documents must reflect the name (see Note below), the physical address of the property and must be original or originally certified.
Documents must be the most recent version of the document available:
- Documents issued monthly (i.e. utility bills for services) must be less than 3 months old
- Documents issued annually (i.e. SARS documents) must be less than 12 months old
- Longer dated documents (e.g. leases) must be valid and less than one year
Any one of the following will suffice for proof of residence:
- Utility bill* (see further information below), or
- Bank statement (includes all credit card and financing statements and must be posted from the financial institution, or
- Bank statement (includes all credit card and financing statements and must be posted from the financial institution, or
- bank correspondence (posted from another financial institution) provided it shows an existing product relationship with the institution (excluding purely marketing material), or
- Cancelled cheque, or
- Telkom account, or
- Cellular account, or
- MNET or DSTV account, or
- SABC license (including SABC card license), or
- Motor vehicle licence, or
- Foreign driver's licence, or
- Formal / commercial lease or rental agreement, or
- Informal / private lease or rental agreement or a tenant declaration signed by the owner of the property and utility bill of the owner, or
- Levy certificate issued by the body corporate, home owners association or managing agent for properties in sectional title, cluster or share-block developments. This must be on a letterhead and original, e-mails not accepted, or
- Letter from a Retirement Village, Old Age Home, Asylum, Boarding School, University or Hospital confirming the client is resident there, or
- Long or Short term insurance policy, or
- Letter from an Insurance Company confirming the existence of a Long Term or Short Term Insurance Policy, or
- Medical aid statements or confirmation (posted to client), or
- Security firm account or contract, or
- document (posted from receiver - not a printout or an electronic version), or
- Newspaper delivery notification, or
- National, provincial or local government document (including traffic fines), or
- Court order, or
- UIF document, or
- Pension payments document, or
OR - Any two of the following (from two independent suppliers):
- Invoices / store accounts / delivery notes from a supplier of goods or services with proof of delivery
The utility bill should be:
- In the name of the client, or
- In the name of the client’s spouse and marriage certificate (or an ANC search on Windeed), or
- In the name of the client’s spouse or partner and font co-habitation or joint address declaration by the named spouse or partner, or
- In the name of the client’s parent and child’s birth certificate, or
- In the name of the client’s parent and co-habitation or joint address declaration by the parent, or
- In the name of an entity and a document linking the individual as a director, member, trustee to a company, close corporation or trust respectively, or
- In the name of an individual (in the case of an company, close corporation or trusts) and supporting documents linking the individual to the entity and a declaration confirming that the entity is trading from the address on the utility bill
